TLDR: Organized and sophisticated shoplifters are causing billions of dollars in losses for retail stores each year. Crime rings and large operations are becoming more common, and stores are struggling to find solutions to combat these shoplifters. Some stores are testing new technology, such as facial recognition and phone scanning, to deter shoplifters. However, these measures may be seen as an invasion of privacy by shoppers. While these solutions may be band-aids to a larger problem, it’s important to understand why people turn to shoplifting and address the underlying issues.